Beware!!!

I upgraded from Ver 3 and spent 2 1/2 hours on live chat to get Lang Learning, Ver 5 working on my laptop so that I could use this app to have Rosetta Stone on my iPad. The progress I made on Ver 3 did NOT transfer over and the support person deleted my Ver 3, so there is no getting that back. With homeschool student reports, that was extremely frustrating that they did not make that known prior to upgrade. The online subscription for $14 per month is for ONE user only! This was NOT clear on the website and online subscription costs are NOT refundable under their 30 day money back guarantee. I was eventually able to get the program to work on my laptop. However, when I signed in online, it said I had already completed all levels. I eventually got an error code and was able to trace the problem to having a spec character in my password. It was NOT stated that the password could not have spec characters and the program allowed me to have that password. After finally getting it set up on my laptop and online, I tried the iPad & iPhone apps. The home screen has a banner at the bottom that looks like it should have words and buttons, but the entire page does nothing. After navigating around the app, I found where to download the units. However, that changed nothing with my ability to access the lesson. So, the app is useless. When I contacted Rosetta Stone, they said they would connect me to support. NO thanks! Im not spending another 2 1/2 hours on live chat with India to get the app to work on 1 user for $14 per month. There are other programs out there that are highly rated and I think it is time I change programs.

davenkim about Rosetta Stone: Learn Languages